Terms & Conditions

These terms govern your use of fasllondon.co.uk and any purchase you make from FĀSL London, based in London, United Kingdom. Contact: hello@fasllondon.co.uk.

By placing an order you agree to these terms. Nothing in them affects your statutory rights under UK consumer law.

All prices are in pounds sterling and include applicable taxes. Payment is taken securely by Stripe at the time of ordering.

An order is accepted when we send your confirmation email. If we cannot fulfil an order we will refund you in full and let you know promptly.

We deliver to addresses within the United Kingdom only. Delivery is free on all orders.

Estimated delivery times are shown at checkout. We will always do our best to meet them, and we will tell you if something causes a delay.

You have 14 days from delivery to change your mind and return an unused product in its original condition for a full refund, in line with the Consumer Contracts Regulations. Email hello@fasllondon.co.uk to start a return.

For hygiene reasons, fragrance products that have been opened or used cannot be returned unless faulty. If something arrives damaged or faulty, contact us and we will replace it or refund you — your choice.

Refunds are made to your original payment method within 14 days of us receiving the returned item.

The Cedar Veil Scented Ribbon is a complimentary item, limited to one per customer. It is sent with free UK delivery and no purchase is necessary. We may decline duplicate claims.

All text, imagery and branding on this website belong to FĀSL London. Please don't reuse them without our written permission.

We are responsible for foreseeable loss or damage caused by our failure to meet these terms. We are not liable for losses that are not foreseeable or for business losses, as our products are sold for personal use.

These terms are governed by the laws of England and Wales, and any dispute will be handled by the courts of England and Wales.